718sp's Privacy Policy

Full Details

Privacy Policy Details

1.Introduction and Scope of Application

718sp ("we", "our", or "platform") operates a safe and entertaining online casino and betting platform for Bangladeshi users. Protecting your personal privacy is an integral part of our responsibility.

This Policy clarifies the following:

• What types of personal information we collect.
• How and for what purposes this information is used.
• Who the information may be shared with.
• The steps we take to protect your information.
• Your rights and control over your information.

This Policy applies to the 718sp website, mobile version, and all related services. Persons under 18 years of age are prohibited from using this platform; however, our services are only for those aged 21 or older.

2.Information We Collect

718sp collects user information in various ways. This information is mainly divided into two primary categories:

2.1 Information Provided Directly

When you register on 718sp, log in, make deposits or withdrawals, or contact the support team, you voluntarily provide the following information:

• Full name and date of birth.
• Email address and contact details.
• Payment-related information — account details applicable for bKash, Nagad, Rocket, or bank transfers.
• Documents required for identity verification (national ID card or passport).
• Content of support requests and contact messages.

2.2 Automatically Collected Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier information.
• Browser type, operating system, and device details.
• Information about your activity on the platform — pages visited, session duration, clicks, and search history.
• Information obtained from cookies and similar tracking technologies.
• Transaction history and gaming activity logs.

3.Purposes of Data Use

718sp uses collected information only for the specific purposes listed below:

3.1 Account Management and Service Delivery

• Account creation, verification, and secure maintenance.
• Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, and bank transfers.
• Providing bonuses, cashback, and VIP benefits.
• Customer support and complaint resolution.

3.2 Security and Fraud Prevention

• Detecting and preventing fraudulent activity and unauthorized access.
• Taking action against multiple accounts or unlawful activity.
• Conducting technical checks to ensure platform security.

3.3 Personalization and Service Improvement

• Displaying games or promotional offers according to your preferences.
• Improving the user experience on the platform.
• Planning new features and services.

3.4 Responsible Gaming

• Identifying potentially problematic gaming behavior.
• Helping enforce self-set limits.
• Providing information and guidance on responsible gaming.

4.Data Sharing and Disclosure

718sp never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Necessary payment information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions. This information is used solely for the purpose of completing the specific transaction, and these organizations follow their own privacy policies.

4.2 Technology Service Providers

Minimum necessary information may be shared with trusted technology partners who assist in operating the platform for technical purposes. They are contractually bound to protect the confidentiality of your information.

4.3 Legal Obligations

Information may be disclosed in response to valid legal directives from authorities, court orders, or urgent law enforcement needs. In such cases, we will make every effort to notify you, unless legally prohibited from doing so.

4.4 Business Restructuring

In the event of a company merger or acquisition, your information may be transferred to the new entity, but protection under the terms of this Policy will continue.

5.Cookies and Tracking Technologies

Cookies and similar technologies are used on the 718sp platform. Cookies are small text files stored in your browser that help improve the functionality of the platform.

5.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and basic functionality.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: For analyzing platform usage and improvement.

You can control cookies by changing your browser settings. Keep in mind that disabling some cookies may affect certain platform functionality.

6.Data Security Measures

718sp applies industry-standard technologies and practices to protect your information:

• SSL Encryption: All data transmission between you and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is kept in an encrypted state.
• Access Control: Only authorized staff can access information relevant to their responsibilities.
• Regular Security Audits: Regular security audits are conducted to identify and address vulnerabilities.
• Two-Factor Verification: Additional verification is triggered when suspicious activity is detected on an account.
• Staff Training: Staff are regularly trained on data protection.

While we take every precaution, no transmission over the internet or electronic storage method is 100% secure. We therefore ask you to keep your password safe and not share it with anyone.

7.Data Retention Period

718sp retains your information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while the account is active.
• After an account is closed or deactivated, information is retained as long as necessary to meet legal obligations.
• Transaction records are retained for a specified period for financial reporting and audit purposes.
• In the case of disputes or legal claims, relevant information is retained until the matter is resolved.

8.Your Rights

As a user of the 718sp platform, you have the following rights over your own information:

8.1 Right to Access

You may request a copy of the information stored about you at any time. We will respond to your request within a reasonable time.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. You can update much of your information yourself in your account settings.

8.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, information required to fulfill legal obligations may be retained even after a request.

8.4 Right to Object to Processing

You have the right to object to the use of your information for marketing purposes. In such cases, we will act on your request immediately.

8.5 Right to Data Portability

You may receive your information in a structured, machine-readable format that can be used elsewhere.

To exercise any of the above rights, please contact our support team. We are committed to always responding to your requests with respect and in an appropriate manner.

9.Children's Privacy

718sp's services are intended exclusively for adults. We do not intentionally collect personal information from anyone under the age of 21. If it comes to our attention that a minor has registered on our platform, we will immediately close their account and delete the associated information.

10.International Data Transfers

718sp primarily serves Bangladeshi users. For certain technical services, your information may be stored or processed on servers outside Bangladesh. In such cases, all partner organizations are contractually bound to provide protection equivalent to this privacy policy.

11.Policy Changes and Updates

718sp may update this privacy policy from time to time. For significant changes, we will notify you in the following ways:

• Displaying a notice on the platform.
• Sending a message to your registered email address.
• Change the "Last Updated" date at the top of this page.

Continued use of the platform after any policy change will be considered as your acceptance of the updated policy. We recommend that you review this page regularly.

12.Contact Us

If you have any questions, comments, or complaints about this privacy policy, or if you wish to make any request regarding your information, please contact our support team: