Safe & Mindful Gaming

Play responsibly, stay safe

718sp believes that enjoyable gaming is only possible when it is controlled and played with awareness. Your safety is our highest priority.

What is responsible gaming?

Let gaming be a source of fun, not problems

Online gaming is a form of entertainment. At 718sp, we want every player to play with full awareness and maintain complete control over their time and money. Responsible gaming means playing for entertainment, not just in the hope of winning — and staying aware of your own limits.

We know that for some people, gaming can sometimes get out of control. That is why 718sp provides multiple protection tools and support systems, so every player can play within safe limits and get help quickly when needed.

  • Play for entertainment only, not as a source of income
  • Set a budget in advance and stick to it
  • Do not chase losses by placing more bets
  • Prioritise spending time with family and friends
  • Avoid gaming when drinking or under emotional stress

Recognise the warning signs

If you notice any of the following signs, contact our support team right away:

  • A strong urge to keep playing even after losses
  • Neglecting family or work because of gaming
  • Spending beyond your budget
  • Trying to hide your gaming activity
  • Playing with borrowed money or by dipping into savings
Our protection tools

718sp's responsible gaming features

718sp provides several effective tools to keep your gaming experience safe.

Set deposit limits

Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately, and any request to raise it takes 7 days to come into effect — so decisions are never made in the heat of the moment.

Time-out break

If you want a temporary break from gaming, set a time-out from 24 hours up to 6 weeks. During this period, logging in and placing bets will be completely suspended.

Self-exclusion

If you are experiencing long-term issues, choose a permanent or extended self-exclusion. Once excluded, you must complete a specified cooling-off period before rejoining.

Review gaming history

View your complete betting and deposit history from your account at any time. Regularly tracking your spending helps you make mindful decisions.

Session time limit

Set a maximum session length to avoid playing for too long in one sitting. When the limit is reached, you will receive an automatic warning and the session will end.

24/7 Support

At any time, for any issue, 718sp's live chat or email support team is ready to help you directly in Bengali. You are not alone.

21+

Age limits are strictly enforced

Only those aged 21 or above may participate at 718sp. Age verification must be completed at registration and before withdrawal.

Protecting minors

Prevent underage access

If there are children or teenagers in your household, make sure they cannot access your account. A few simple steps:

  • Use a strong password on your device
  • Do not leave your device unattended while logged in to your account
  • We recommend not saving your password in the browser
  • Consider using parental control software
  • Limit gaming activity in front of your children

Your account is yours alone — make sure no one else uses it.

Details of protection tools

How limits and breaks work

The following tools can be activated from your 718sp account settings:

💳

Deposit limit

Set your daily, weekly, and monthly deposit amounts. Lowering a limit is immediate; raising one takes effect after 7 days.

⏸️

Time-out

For a short-term break — 24 hours, 7 days, 14 days, or 6 weeks. Account access is disabled during this time.

🚫

Self-exclusion

Choose a 6-month, 1-year, or permanent exclusion. No new account can be opened during the exclusion period.

📉

Betting limit

Set a maximum amount per single bet to reduce the chance of large losses.

🔔

Reality check notifications

Your session time and spending details will appear on screen at set intervals.

How to get support

Asking for help is a sign of strength

If you are experiencing gaming problems, do not wait — get help today. 718sp's support team is here for you:

💬

Live Chat

Talk to us in Bengali, 24/7, directly. Share your concerns and activate protection tools.

📧

Email Support

[email protected] — write to us any time, and we will respond.

📋

Account settings

Log in and set any limit or exclusion directly from your account.

🤝

Professional support

If your issues feel serious, we recommend speaking with a mental health professional or counsellor.

Tips for the mindful gamer

The golden rules of responsible gaming

Set your budget first

Decide on a fixed amount before each session and stop when it is gone. Do not place more bets trying to recover lost money.

Accept wins and losses equally

Gaming outcomes are entirely based on chance. There is no strategy that guarantees a win — play with an entertainment mindset.

Keep a balance in life

Always give more importance to family, friends, work, and health than to gaming. Gaming is not the centre of life.

Stay aware and spread the word

If someone you know is struggling, let them know about support options. Responsible gaming is a shared responsibility for everyone.

Common questions

Questions & answers about responsible gaming

Log in to your 718sp account and go to "Account Settings" or the "Responsible Gaming" section. There you can set daily, weekly, and monthly maximum deposit limits. Lowering a limit takes effect immediately. If you want to raise a limit, your request will take effect 7 days after submission. For any issues, contact us via live chat or at [email protected].

Your account cannot be reactivated before the self-exclusion period ends. Once the chosen period (6 months, 1 year, or permanent) is complete and a specified cooling-off period has passed, you may apply to reactivate your account through the support team. Permanent exclusion cannot be reversed at any point.

A time-out is a short-term break — from 24 hours up to 6 weeks. When it ends, your account reactivates automatically. Self-exclusion is long-term — a minimum of 6 months up to permanent. To reactivate after self-exclusion, you need approval from the support team and must complete a cooling-off period. Self-exclusion is the right choice for serious issues.

No. 718sp strictly enforces a 21+ age limit. Only those aged 21 or above may open an account and play. Age verification is mandatory at registration and before your first withdrawal. If underage access to any account is suspected, it will be suspended immediately.

As a first step, contact 718sp's live chat or email us at [email protected]. Our support team will help you in complete confidence — you can activate limits, a time-out, or self-exclusion, whatever you need. If necessary, we will also direct you to professional mental health services.

Yes, all of 718sp's responsible gaming tools — deposit limits, time-out, self-exclusion, reality checks, and support services — are completely free. Using these tools is your right, and we encourage you to use them.

Set your protection limits today

Mindful gaming starts with one small step. Log in to 718sp, set your limits, and enjoy safely.

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